AI-Powered Customer Support

Your AI thatreplies|

AI-powered customer support for your business — automatically books appointments, processes payments, and coordinates shipments.

Zero missed inquiries
Instant replies 24/7
WhatsApp-first support
MINA

MINA

Your AI Assistant

Online

847

Chats Today

98%

Resolved

<3s

Response

C

Hi, I want to book an appointment for tomorrow

Sure! I have slots at 10am, 2pm, and 4pm tomorrow. Which works best for you?

Bookings

Payments

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What MINA Does

Automate your WhatsApp workflow

From first reply to product selection, payment, and delivery updates, MINA keeps the whole customer journey moving inside WhatsApp.

01

Customer Enquiries

MINA answers WhatsApp questions instantly with context-aware replies, so customers are not left waiting.

Instant replies24/7 availableWhatsApp ready
Do you have stock today?
Yes, it is available. Would you like to reserve one?
02

Appointment Booking

Suggest available slots, confirm bookings, and send reminders from the same WhatsApp conversation.

Tomorrow3 slots
10:00
14:00
16:00
03

Payment Processing

Send payment links in WhatsApp and keep customers updated once payment is confirmed.

Chat
Pay
Done
04

Shipping Coordination

Share delivery status and tracking updates through WhatsApp, so customers know what happens next.

Order packed
Courier assigned
Tracking sent

Your WhatsApp, always on

MINA currently supports WhatsApp, helping your business answer product questions, confirm orders, send payment buttons, and coordinate updates from one channel customers already use.

WhatsApp support available now

WhatsApp

Currently supported

Live
Hi, is the Raya gift box still available?
Yes, it is in stock. It includes cookies, tea, and a greeting card for RM89. Would you like to order one?
Yes, please. Delivery to KL.

Order ready: Raya gift box x1. Tap below to pay securely.

Pay Now RM89

Product replies

Answer stock, price, and product questions

Order checkout

Confirm items and delivery details in chat

Pay button

Send a checkout action when the order is ready

Ready to grow?

Join businesses across Malaysia using MINA to transform their customer support.