Subscriptions

Choose your plan

Each plan includes WhatsApp support automation, team access, AI agents, CRM, analytics, and onboarding help.

Monthly

Starter

For small teams starting with WhatsApp support automation

RM 599/month

Billed monthly+8% SST

Included credits599 credits

Plan limits

  • 2,000 contacts
  • 5 GB account storage
  • 30 days chat history
Most Popular
Monthly

Growth

For growing teams handling more WhatsApp conversations

RM 999/month

Billed monthly+8% SST

Included credits999 credits + 100 bonus credits

Plan limits

  • 10,000 contacts
  • 10 GB account storage
  • 90 days chat history
Monthly

Enterprise

For higher-volume teams with longer support history needs

RM 1,999/month

Billed monthly+8% SST

Included credits1,999 credits + 300 bonus credits

Plan limits

  • 50,000 contacts
  • 50 GB account storage
  • 365 days chat history
Custom

Custom

Tailored setup for enterprise workflows and custom limits

Let's Talk

Custom billing and limits

Included creditsUnlimited credits

Plan limits

  • Unlimited contacts
  • Unlimited account storage
  • Unlimited chat history

How Credits Work

Credits give you predictable monthly usage while still letting your WhatsApp volume grow.

Credit-Based Usage

Each customer interaction uses credits based on complexity. Your plan includes monthly credits.

Credit Rollover

Unused monthly credits roll over to the next billing cycle and expire after 65 days.

Top Up Anytime

Run out of credits? Top up extra credits anytime before your next billing cycle.

Pricing and plan features may be updated from time to time. We will notify you of any changes in advance.

Detailed comparison

Compare all plans

A detailed breakdown of what each plan includes

Swipe sideways to compare every plan.

StarterRM 599/mo+8% SST
PopularGrowthRM 999/mo+8% SST
EnterpriseRM 1,999/mo+8% SST
CustomLet's Talk
Monthly Credits5999991,999 Unlimited
Bonus CreditsN/A+100+300N/A
Contact Limit2,00010,00050,000 Unlimited
Total Storage
Knowledge base, files & media
5 GB10 GB50 GB Unlimited
Conversation History30 days90 days365 days Unlimited
Product / Service Listings502001,000 Unlimited
Order History Retention90 days180 days365 days Unlimited
Priority Support

Frequently asked questions

How does MINA connect to WhatsApp?

MINA connects to WhatsApp Business for your customer support workflow. Our team handles setup, onboarding, and AI training for your business.

Can MINA handle payments securely?

Yes! MINA sends secure payment links through your existing payment gateway. All transactions are encrypted and processed through trusted payment providers.

What if MINA can't answer a customer question?

MINA is trained to recognize when a question requires human attention. It will seamlessly transfer the conversation to your team while keeping the customer informed.

How long does setup take?

Most businesses are up and running within 1-2 weeks. Our team handles all the technical setup, platform integration, and AI training for your specific business.

Need help choosing a plan?

Tell us your WhatsApp support volume and we will recommend the right starting point.